Dubai Customs Reinforces its eTransformation Strategy with Nexthink

48b6f14deadcOne of the oldest government departments, Dubai Customs achieves excellence in all areas and is 100% smart for its adoption of innovative technologies to enhance its operations and meet the UAE Vision 2021 and Dubai Plan 2021.

Dubai Customs processed over 2.241 million transactions (Q1 2016) comprising of 19 main services as a result of its comprehensive work strategy. Building on this momentum; the department significantly relies on technology to support its rapid growth and deliver new services. As a result, the IT infrastructure of Dubai Customs is becoming increasingly complex with 23 centers across the country. As a government entity, responsible for handling highly sensitive information while respecting strict regulatory requirements, IT security is a paramount concern. With Nexthink, Dubai Customs now has real-time visibility of how its IT infrastructure is functioning from an end-user (employee) perspective; giving the IT team meaningful insights on how to resolve issues quickly – ensuring reliable, secure and speedy access for all end-users and customers; and to showcase Dubai as a leading partner in worldwide free trade.

Khalid Sulaiman, Manager Solution Support, at Dubai Customs said“We searched extensively for an IT Analytics solution to help us better manage our comprehensive IT Infrastructure. The Nexthink platform provides meaningful insights by offering real-time alerts and notifications of any emerging problems. In effect, it offers Dubai Customs a window into the future to proactively address issues before they can affect the infrastructure as a whole. Nexthink enables us to significantly improve efficiency and productivity.”

“Dubai Customs is on the leading edge of technology adoption and has established itself as not just a national, but a global leader in trade facilitation and security protection. Nexthink’s real-time analytics provide the IT team meaningful data and actionable insight, to proactively identify service and performance issues even before employees can contact IT support,” said Ahmed Seleem, Regional Manager, at Nexthink“The partnership with Nexthink helps empower Dubai Customs to both safeguard its legacy and lay the foundation for a technology-driven future,” added Seleem.


Through a looking glass



Im sure we are not far from a sci-fi life in reality. As days and months go we are constantly being introduced to the next -gen, smart, futuristic and what not devices. So much so that newer devices are being introduced to the market that is more portable and easy to carry around packed more and more with feature- rich capabilities – one better than the other. These are now called wearable technology catering to a whole new audience “on the go”. Opening a whole wide window for developers to create newer apps, software, etc.. Anywhere you go, everyone has one a high-tech gadget for work or pleasure. How dependent we have become – i cant complain they have made our lives so much easier and productive.
Speaking of wearable technology, I was given a Moverio BT-200 to try and test for a while now. The Moverio is a ready to wear smart glass technology by Epson that allows you to project (very similar to a projector instead you wear them) images, video, documents, etc. on a floating screen. 

So lets see the features:
Ideal for:
– I liked the idea of having a portable device when traveling or when having those long waits
– Also good use for kids / teens when sitting back of a car or researching
– Good space saver with small rooms
– Enjoy content in private while still experiencing the innovative micro-projection and see-through imaging technology
– A good alternative to TV/ iPad when you don’t want to disturb anyone late at night 🙂
– Small business presentations
Look & Display:
– Binocular, transparent, wearable display: You can view content, front and center, on “floating”80-inch perceived screen The display is bit grainy at times and advisable to project it front of a more darker background. These binocular, transparent smart glasses – each lens has its own display. Though the glasses are light it feels a bit heavy after a long continuous wear. It is comes with a front-facing camera and motion tracker projecting 2D or 3D images in front of you.
– Enjoy a wide range of content — interactive track pad and smart navigation menus put Android-based games, apps and content at your fingertips
– Wi-Fi and Bluetooth connectivity — allows you to browse the web, stream content, check email, etc. You can also play games but it kept giving an error when trying to connect.
– The BT-200 can also connect with other devices, including smartphones, using Bluetooth 3.0, DLNA and Miracast.
Camera and motion tracker built in — ideal for hands-free applications
– Removable memory — built-in card slot supports up to 32GB microSDHC card
– Battery Life: It runs about four to five hours
Availability: Available in major retail stores in the UAE costs approx. AED 2,545/-

I enjoyed trying all the features and feeling like sci-fi spy:). I believe little more improvisation and the glasses definitely have lot of potential for being the next best cool product

Levtech awarded Microsoft Gulf Dynamics Partner of the Year

levtech Levtech Consulting, a leading provider of Microsoft Dynamics solutions and services, has recently received the Microsoft Dynamics Partner of the Year for FY14 awarded by Microsoft Gulf. The company was honored as the leading Microsoft Dynamics partner for demonstrating exceptional sales and implementation of Microsoft Dynamics ERP and CRM in the Middle East. With a YOY growth rate of 91% in FY 2013, Levtech Consulting was also nominated amongst the top 50 Microsoft partners, also known as the Inner Circle, for Microsoft Dynamics.

Speaking at the event, Maureen Mansour, Dynamics Partner Sales Executive at Microsoft Gulf said, “We are pleased to award Levtech Consulting with this prestigious recognition for their successful implementations and exceptional business consultancy for our Dynamics customers in the Gulf region.”

“We are delighted to win this coveted recognition from the Microsoft Gulf subsidiary for our consistent sales and implementation success. We have worked hard to reach the number one spot over the last 5 years since inception, and this is definitely a key milestone for us. We believe that retaining the top spot is more important than getting there, and look forward to putting efforts in the right direction and remaining committed to our customers, who have made this commendation possible. I thank all our customers, employees and Microsoft team members for their consistent support,” said Manjunath T.R

Update: BenQ VW2235

Benq VW30 series
Benq VW30 series

For a not a very techie person like me a few ways to check out computer/ pc monitor is the contrast ratio, response time, and colour accuracy to give good visual experience. Following my last post & using the monitor for a few weeks now, here are few highlights on the monitor:

The Benq VW2235 gives you a fairly decent picture experience.

Boasting of an ultra-high native contrast of 3000:1, the adds astonishing colour depth and definition to darkened, complex images giving you a fairly clear and crisp image quality.

You can leave it on the monitor’s default display setting as it is sufficiently suitable for general use; unless you are using it for play/ movies. Its 8-bit VA panel delivers smoother and more stable color transitions rendering a million of color shades simultaneously.

Connecting it both on a Mac and Toshiba laptop the monitor well preserves the color quality of a Macbook/ toshiba display allowing you get almost the same quality on a bigger screen. This monitor promotes the Flicker-free technology that eliminates flickering at all brightness levels and effectively reducing eye fatigue (good choice for those hooked on the screen). Conventional LCD screens flicks 200 times per second. Your eyes may not see flickers, but can certainly feel them.

The screen can be tilted 178°/178° angle to enable a better reading/viewing experience. The stand consists of a white rectangular base and a short white mounting arm with a tilt hinge. You can’t adjust the height, swivel the cabinet, or pivot the screen with this model, also giving you an option to mount it on the wall.

According to BenQ this edition as an improved Eco Mode that adjusts the backlight brightness level to ensure the highest display quality is presented to you with the highest energy efficiency. This intelligent mode reduces at least 37% of the power consumed by document viewing, Internet browsing and emailing and up to 44% of the power consumed by gaming

Conclusion: Simple, elegant and an affordable monitor

The Abu Dhabi Department Of Finance Improves IT Governance With Nexthink

The Financial Arm of the Government, Abu Dhabi Department of Finance (DOF) has selected Nexthink to implement IT governance; to provide best-in-class financial services and continuity of facilities to local businesses as well as employees.

The DOF plays an essential role in maintaining and developing the government’s financial system, by linking all local government entities and overseeing an integrated management system for financial resources. For such a significant operation, proper functioning of the IT infrastructure and early diagnosis of issues is crucial; to ensure service to employees (end-users) and local businesses is unaffected at all times. Nexthink provides DOF real-time visibility of their infrastructure and accurately shows how software and IT services are being consumed within the entity; enabling the resolution of issues much faster.

“Nexthink provides essential visibility and insight into IT operations and security for IT governance, enabling us to better manage demand, deliver value and protect against risk. Nexthink helps us improve efficiency and productivity, enabling us to resolve issues faster and provide a more proactive level of support,” said Dr. Hazem Turki Alkhatib, CIO, Abu Dhabi Department of Finance. “Also with enormous volume and confidential data, we have a strict security policy that involves our security team to be on the lookout for any suspicious activities. With Nexthink’s investigative IT analytics technology, we are able to detect malware before it spreads into our network and compromises any data.”

The Abu Dhabi DOF strives for continued excellence and innovation by improving asset and savings management, controlling costs and efficient service delivery. Recognized for adopting the latest technologies, the IT team of the Abu Dhabi Department of Finance is responsible for delivering software and services to more than 2,500 employees (end-users) located in its head office and branches across the emirate of Abu Dhabi. With Nexthink, the IT team of DOF is now able to gather comprehensive performance metrics and accurately measure the health of its infrastructure; by receiving real-time alerts concerning non-compliant user behavior and issues therefore improving the quality of service through a better utilized network.

“We are pleased to work with the Abu Dhabi Department of Finance and support its mission to foster an effective financial management framework across the Abu Dhabi government. The IT Analytics solution provided by Nexthink can offer tangible benefits to governmental agencies such as Abu Dhabi Department of Finance to enhance operational efficiency, reduce IT costs, secure data and streamline IT services,” said Maged Eid, Regional Director, Nexthink.


Product Specification:

  • Screen Size: 21.5″
  • Resolution: 1920 x 1080
  • Viewing Angle (L/R;U/D):178°/178°
  • Response Time: 6ms (GTG)
  • Weight: 3.9kg

DIY / simple installation and comes with:


It has a white matte white wash all the way through -from screen to stand with touch of Green. Available only in white the monitor is a simple design and blends easily with your home decor. It comes with a green docking accessory – though i don’t find an actual need for it, it does let the monitor stand out a bit. It serves as a business card or mobile phone or paper clip holder.

Benq VW30 series
Benq VW30 series

Slim design that does not require a lot of space. 06



  • Flicker-free technology
  • 8bit colour performance (slightly less than other gaming monitors)
  • Compatibility: Windows & Mac (with Sensye technology to match  display of Mac)
  • Connectivity: Gaming consoles, PC/ Laptops, DVD & speakers


Available in all leading stores in the UAE is priced at AED 650/-


Valentine Collection from Pure Gold

Award winning jewellery retailer Pure Gold Jewellers has launched a romantic collection of heart shaped pendants in diamonds, gold and silver exclusively for Valentine’s Day.  An example of true contemporary design, the pendants are wonderfully dramatic and make for uniquely aesthetic gifts symbolic of one’s heartfelt love for another.

The beautiful Valentine’s Day pendant from the brand’s Pure Diamonds collection features a heart within a heart, set in18 kt gold and encrusted with 15 cents diamonds. The cocooned inner heart also has a sprinkling of 10 cents of pink coloured stones giving it a quintessentially romantic and novel look. The pendant is available at a price of AED 1099.

A single heart pendant in 18kt gold and exquisitely cut 6 cents brilliant diamonds is available from the Pure Sparkle collection aimed at the modern woman. Bold and elegant, the pendant is a classic and is suitable for both day and evening wear and is priced at AED 499.

This year, Pure Gold Jewellers has also introduced a special Valentine’s Day heart pendant in its newly launched Pure Silver collection. Two entwined hearts set in sterling silver and 18 karat gold trimming with a generous sprinkling of diamonds, make for a perfect romantic gift that speaks of true love. The superbly crafted jewellery is available for AED 349.

According to Karim Merchant, CEO and MD of Pure Gold Jewellers, “Let’s face it, women love jewellery and in spite of all the various gift options available nothing can compare to a romantic gift of precious diamonds set in a heart shaped design that she can wear, reminding her of how much she is loved and appreciated. Our Valentine’s Day collection is straight from the heart and is easy on the wallet. We have various combinations of diamonds, gold and silver all set in designs that sparkle romance and love.”

The Valentine’s Day collection from Pure Gold Jewellers is available from the company’s stores in the UAE, Kuwait, Qatar, Bahrain, Oman and India.

i1 Supercar Series unveils Driver Line-Up for Inaugural Season

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Machdar Motorsports today officially launched the much anticipated i1 Supercar Series at Yas Marina Circuit in Abu Dhabi by unveiling an impressive list of drivers who will participate in the series. Drivers in the inaugural i1 Supercar Series will include 1997 Formula One Champion Jacques Villeneuve, 2011 Formula One drivers Vitantonio Liuzzi and Karun Chandhok, and former F1 race winners Giancarlo Fisichella, Heinz-Harald Frentzen and Jean Alesi. Apart from the international drivers, the Indian drivers include Armaan Ebrahim, Aditya Patel and Parthiva Sureswaren.  Darshan M, CEO, i1 Super Series also announced the FIA approved calendar for the series with the first race to be held in Sepang, Malaysia on January 22, 2012.  

A visibly excited Darshan M, CEO, i1 Super Series said: “This is a big moment for us as we confirm our drivers and calendar for the inaugural season. As promised we have a fantastic line-up of proven international race winners mixed with young Indian drivers. The drivers had their experience of the Radical SR3 today at the Yas Marina Circuit and we will work closely with them to make the car even better. We are also proud to announce that we will have two women on the grid who will comprise one team. With the first race being confirmed for January 22 in Malaysia, the countdown starts now.”   

There will be a driver pool of 27 drivers with 18 drivers being chosen for each race weekend. The drivers for each race weekend will be chosen by the teams themselves. The i1 Supercar Series announced the women line-up on the grid with Indycar driver Pippa Mann and Cyndie. Other drivers confirmed for the series include former F1 drivers Sakon Yamamoto, Alex Yoong, Red Bull demo driver Neel Jani and former Ferrari and Sauber driver Mika Salo.

i1 Supercar Series Calendar:

January 21/22 – Sepang, Malaysia,

February 3/4 – Sakhir, Bahrain,

February 10/11 – Losail, Qatar,

February 25/26 – Buddh International Circuit (BIC), India

March 9/10 – Yas Marina, Abu Dhabi, UAE

 International Drivers

Jacques Villeneuve

Giancarlo Fisichella

Vitantonio Liuzzi

Karun Chandhok

Jean Alesi

Heinz-Harald Frentzen

Alex Yoong

Sakon Yamamoto

Mika Salo

Pippa Mann

 Indian and International drivers

Neel Jani

Armaan Ebrahim

Parthiva Sureswaren

Zaamin Jaffer

Mathias Lauda

Aditya Patel

Akhil Khushlani

Phiroze Billmoria

Cyndie Allemann

 Indian drivers

Gaurav Dalal

Ashwin Sundar

Vishnu Prasad

Chirag Malhotra

Abdul Ahmed

Raj Bharath

Ameya Walavalkar

Sahil Shealr

Amritajit Ghosh

Sailesh Bolisetti